HARTSWOOD

The Club is registered with the LTA which means it has policies and procedures in place so that it provides the righ environment to ensure the welfare of members and encourage everyone to enjoy sport and stay involved through their lives. There are various policies under the 'About', 'Code of Conduct' and 'Safeguarding' tabs on the club website. Club rules for members to view are here.

The members of the Club elect a Committee of volunteers from the membership who run the club for the benefit of the members. You can see a list of the current members of the Committee or the Club Officers in the membership area of the club website.

Hartswood Tennis Club is almost entirely run by a team of member volunteers. The Club is always grateful for any offers of help. If you are interested in helping out on the Committee or helping out in some other way then please approach any Committee Member.

Periodically the club committee organises social events, such as Barbeques, Wine tastings and the annual Christmas party. There are also tennis related social events in the summer like tennis and pizza nights. As this is a volunteer run club, we gratefully receive offers of help in organsiing these events, selling tickets and helping out with the food.

When you join you will be added the Club's Google Group email distribution list. We use this for sending messages on an occasional basis to inform members of news, events and also maintenance work that may affect court availability. Make sure your email is set up to allow emails from hartswoodmembers@googlegroups.com and not send them to your spam or junk folder. How can I submit a suggestion or feedback? You can send us ideas via our feedback form on the club website. It's helpful if you leave your name and email so a response can be sent to you.

You can send us ideas via our feedback form. It's helpful if you leave your name and email so a response can be sent to you but you can leave a message anonymously if you prefer.

Six all weather courts, newly resurfaced with PKK (Porous Kushion Kourt) heavy duty cushioned matting system that has an acrylic textured coat finish. PKK gives a faster more competitive game and is classed as an ITF category 4 medium - fast pace play. It offers excellent slip resistance and grip underfoot, but also gives more energy back to the body through the patented acrylic matting. Excellent for all standard of players.

Mens and Ladies changing rooms and toilets with showers. Sofas to sit on, chairs and tables to sit at. A members self service coffee machine in the kitchen A small bar area, where you can buy drinks and pay by cash or card, can be opened up for you by a committee member. A table tennis table upstairs. Kitchen with fridge, cooking & tea making facilities, 2 dishwashers. Three air-source heat pumps can provide heat in winter and cool in summer.

With the new access control system, members can open and use the clubhouse at any time that the courts are available for use. LoveTennis coaching members have access at more restricted hours. Junior members do not have access to the kitchen.

The clubhouse has an outside toilet facility just on the right as you come in the entrance gate. A first aid kit is kept in this facility. The control box for the floodlights is on the outside wall of the club and can hence be used when the clubhouse is locked.

Courts are available to book online 365 days of the year from 8 am to 9.30pm. Some courts will be blocked out for pre-organised activities such as group coaching, matches and junior squads. The rear courts have an 8:30 floodlight curfew in winter.

Booking courts is free to members. The only cost is for floodlights (£2.50 per half hour) and you have to bring your own tennis balls. Guests have to be paid for at £5 per sessions for adults and £2.50 for juniors. Guest fee payment should be made at the time of booking a court. Alternatively payment can be made at the iPad terminal in the clubhouse.

This document describes how to use the floodlights

Members can purchase floodlight tokens from the token dispenser which is in an outside cabinet to the right to the clubhouse doors. The dispenser accepts £5, £10 and £20 notes and does NOT give change.

Balls can be bought from the club house via Committee Member during Club Tennis sessions

Our accident policy is here. A first aid kit is available by the entrance to the kitchen in the clubhouse or, if the clubhouse is locked, then there is also one in the outside toilet. If you have an accident then you should record details of this on an Accident/Incident Report Form. These are available by the first aid boxes. Seal your completed form in one of the envelopes provided and post it into the Club's post box by the entrance gate. For insurance reasons it's important for the Club to have a record of any accidents or incidents.

Use these guidelines to help identify your general playing standard and which club organised sessions are suitable for you: Beginner: You are completely new to the game and are working on the basics of how to hit the ball and rally. Improver: You can rally the ball fairly consistently and are now learning how to volley and serve reliably. Intermediate:You can rally, serve and volley consistently and/or could play for one of the 5 womens teams or 4 men's teams. Players of intermediate standard can participate in Club Tennis sessions regardless of age. Advanced: You play for one the Hartswood 1st teams.

A minimum standard of tennis ability is required for you to participate in the mix-in Club Tennis sessions. These are held on weekend afternoons and Bank holidays. This ensures that everyone gets a good game during Club tennis. To be eligible to play in these sessions, you will first need to have a hit with one of the coaches who will assess your level. The easiest way to do this is speak to the Membership Secretary or Head Coach who organise"Welcome to Hartswood' sessions.

You are more than welcome to play in Club tennis sessions, if you are over 12 years of age and as long as you meet the playing standard as set by the Head Coach and Membership Secretary at one of the ' Welcome to Hartswood' sessions.

Except for Saturday mornings and during Club Tennis sessions, juniors can book courts to play on at any time using the online booking system just as any other member. On Saturday mornings there provisions specifically for juniors and their non-junior friends and family: During term time the courts are exclusively reserved for juniors from 8.30-12.30 every Saturday morning. The front courts will usually be in use for junior group coaching sessions but there will be courts available at the back for juniors to just turn up and play. However, note that you must play with another junior and not an adult as during term this is exclusive junior time at the Club. Outside of term time from 8.30-12.30 on Saturday mornings the front three courts are available as Junior Family Time for junior members to use, on a pitch up and play basis, with other juniors or their adult friends and family who are also members. We encourage families attending these sessions to mix in as a good way of getting to know other family members. During this time the back three courts are available for non-junior members book and play on.

Approach a team captain for a game to see if your standard is suitable for one of the teams. To play for a team you must have a British Tennis number. You can also express your interest to the Coach at the club or email the one of the overall captains: mens (captain@hartswoodtennis.co.uk) or womens (womenscaptain@hartswoodtennis.co.uk)

You are welcome to try out to play for a senior team in the same way as any member. We encourage you to do so, you are the future of the Club and British Tennis and the more real match practice you get the better.

Team coaching and practice sessions are in the evenings. Matches are also in the evenings or at weekends. As a Weekday member you would not be eligible to play at those times and so to play for a team you would have to change your membership category.

The web page for any tournament will have a link to the Hartswood 'Contact Initiation System' which you can use to send a request for contact details for any non-junior member of the club.

Sometimes the Club will be running either a mixed singles box league or ladder. These are open to all members to join, including Juniors. To participate in the box league or ladder you must have a British Tennis number and also an LTA rating. Details can be found on the Tournaments page.

Send a message to the Club's head coach by emailing info@love-tennis.co.uk and someone will get back to you with suggestions for either group or individual coaching.

Please see the latest guest policy on the updated Membership Pack. https://drive.google.com/file/d/1VvetvbWaFsulSwhHK_qDHPUbVc0yXrNi/view?usp=sharing

Anyone can join the Club provided they agree to abide by the Club's Rules & Regulations and the LTA's Code of Conduct.

Hartswood is a private members only club so only members and their paying guests can use the club.

The terms of our lease prohibit the Club from hiring out its facilities.

We encourage parents to come to watch and support their children as much as possible and you are always welcome in the clubhouse and on the terrace. However, to go on court with your child you need pay the guest fee and abide but the restrictions on how many times a guest can play. See the rules on guests.

Yes. We can collect your annual membership payment by Direct Debit. Details on how to set this up will be sent to you after you have completed our online New Member Application Form.

Membership works on an annual basis, and your shoe tag is valid for the year; therefore we collect a single annual Direct Debit payment to cover the whole period.

No, we do not have the systems in place to be able to handle this.

We regret that we don’t have the ability to support this, and it would be an expensive payment method for the Club. However, you are able to pay easily by Direct Debit.

No. This would be unfair to people who became injured later in the year. However, see 'Can I freeze membership?'.

Yes. There is a 50% discount rate for members in the Youth category who attend a college outside the M25. Please contact the Membership Secretary via our contact form to arrange this discount.

We do not offer a specific discount for students, though the Youth category, which goes up to the age of 26, is considerably less expensive than the full Adult membership. However, if you go to a college outside the M25 and are in the Youth category you can get a 50% discount recognising that you won’t be able to play at the club often during term time.

If two adults have a Couple joint membership then they need only pay for the eldest of their children in the Junior membership categories (Junior U16 and Junior 10&U).

Use your age as of 1st April at the beginning of the membership year. This defines your membership category for the entire membership year.

Our preferred method of payment is by direct so payment is made online.

11 months after you lapse. See 'My membership has lapsed do I have to pay a joining fee again?'

Anyone 65 or over on the 1st April of the membership year qualifies for the Senior category.

Nothing. The current committee is not responsible for previous committees' actions and events that happened in the past. If you over paid then we can't refund. However, if you underpaid then we won't be asking for payment retrospectively either.

No. This would only potentially be relevant for Junior members and they pay no joining fee anyway.

If you are unable to play for an extended period of time (>11 months) due to long term illness, being posted abroad for work or being pregnant, then yes you can rejoin without having to pay the joining fee again. You must notify the membership secretary and get agreement before freezing your membership in this way. You will not be able to play at the club the duration of the frozen period but will be included on the club database and mailing lists.

All information about the club can be found on www.hartswoodtennis.co.uk, so your work is able to use this as the source for such information.

Yes. Pro-rata membership rates are available if you join between October and March. You will still pay the full joining fee.

No. The months from April-September represent the peak playing period and so this represents good value for money. The pro-rata rate at the end of the year is primarily to reflect that this part of the year is the winter off-peak period.

If you were a member in the previous membership year (1st April->31st March) but you have lapsed and are now rejoining, you do not need to pay a joining fee again. This effectively gives you a grace period of 11 months of non-membership before you have to pay a joining fee again.

The membership year starts on 1 April, and renewal letters are sent out in March. If you are paying by cheque, please ensure you do so promptly so that we can supply you with the correct shoe tag.

Yes, just contact the Membership Secretary via our contact form and we can supply a duplicate. How do I know my membership payment has been received and processed ok? You will receive a letter plus your shoe tag in the post. Renewals should be processed within one week of us having received your renewal. If you haven't had an email or letter by then please either speak to the Membership Secretary or send a message via our contact form. We're engaged but still have we still have two houses, can we join as a couple? Yes, provided you're living primarily at one address. Use this address on the membership form and, if we need to send you anything, we will use that address. I'm pregnant, can I suspend my membership? Congratulations. Please see 'Can I freeze membership?'. I'm being sent abroad for work, can I suspend my membership? Please see 'Can I freeze membership?'. How often can I bring a guest? Each non-member of the club can play up to five times per membership year as a member's guest and needs to pay the relevant guest fee each time. Can non-members have individual coaching lessons? Yes. We encourage non-members to have coaching to see if they enjoy the game and progress to where they think they would like to be a member of the tennis club. A small LOVEtennis annual coaching fee will need to be paid. For more details see our Coaching page. Can non-members participate in group coaching sessions? Yes. We encourage non-members to have coaching to see if they enjoy the game and progress to where they think they would like to be a member of the tennis club. A small LOVEtennis annual coaching fee will need to be paid. For more details see our Coaching page.

You will receive a letter plus your shoe tag in the post. Renewals should be processed within one week of us having received your renewal. If you haven't had an email or letter by then please either speak to the Membership Secretary or send a message via our contact form.

Yes, provided you're living primarily at one address. Use this address on the membership form and, if we need to send you anything, we will use that address.

Congratulations. Please see 'Can I freeze membership?'.

Please see 'Can I freeze membership?'.

Please see the Membership pack for all information related to this and how to pay for your guests. https://drive.google.com/file/d/1VvetvbWaFsulSwhHK_qDHPUbVc0yXrNi/view?usp=sharing